CB999 FAQ – Frequently Asked Questions Pakistan

The minimum deposit on CB999 is Rs 500. This applies to all payment methods including Easypaisa and JazzCash. There is no maximum deposit limit for standard accounts — players who wish to deposit larger amounts may be subject to an additional verification step as part of CB999's responsible gaming and anti-fraud checks.

Easypaisa and JazzCash deposits to CB999 are processed instantly in the vast majority of cases. Once you confirm the payment on your Easypaisa or JazzCash app, the PKR balance appears in your CB999 account within seconds. Occasional delays of up to five minutes can occur during peak times on the payment networks — if a deposit has not reflected after ten minutes, contact CB999 live chat with the transaction reference number.

Withdrawals to Easypaisa and JazzCash are typically processed within 5 to 30 minutes after approval. Bank IBFT withdrawals usually take 1 to 4 hours during business hours. Card withdrawals (Visa/Mastercard) may take 1 to 3 business days depending on your bank. CB999 processes withdrawal requests within one hour of submission for verified accounts. Your first withdrawal requires identity verification which may add time on the first occasion only.

CB999 does not charge a fee on standard deposits or withdrawals. Your PKR balance on CB999 is exactly what you deposited plus any winnings — CB999 does not deduct a platform fee from transactions. However, your payment provider (Easypaisa, JazzCash, bank) may apply their own standard transaction fees — check your provider's current fee schedule as these are outside CB999's control.

The minimum withdrawal from CB999 is Rs 500. Withdrawal requests below this amount are not processed. There is no maximum single withdrawal limit for verified accounts, though CB999 may request additional confirmation for very large withdrawal amounts as a standard security measure.

First, check that the transaction was completed and confirmed on your Easypaisa, JazzCash, or bank app — a pending or failed status on the payment side means the money did not leave your account. If the payment provider confirmed the transaction but your CB999 balance has not updated after 15 minutes, contact CB999 live chat with: your account mobile number, the transaction reference number from your payment app, and the exact amount and time of the deposit. The support team traces deposits quickly.

CB999 follows a same-source withdrawal policy as a standard anti-fraud measure — withdrawals are returned to the same payment method used for deposits where possible. If you need to withdraw to a different account (for example, if you have changed your mobile wallet provider), contact support@cb999.site to explain the situation. The team will guide you through the additional verification steps required.

CB999 requires that payment methods are registered in the same name as the CB999 account. Deposits from third-party accounts — someone else's Easypaisa or JazzCash — are flagged and may result in the deposit being returned and the account reviewed. This policy protects both players and CB999 from fraud and money laundering. Always use payment accounts registered in your own name.

Yes. CB999 uses 256-bit SSL encryption across all payment pages. Your card details and payment credentials are never stored on CB999 servers in readable form — CB999 integrates with payment processors who handle sensitive payment data under their own security protocols. CB999 staff cannot access your full card number or mobile wallet PIN at any point.

Pending withdrawals beyond the standard timeframe are usually due to one of three reasons: your account verification is incomplete (first withdrawal only), CB999's compliance team has flagged the transaction for review as a standard check, or your payment provider is experiencing delays. Log in to your CB999 account and check the withdrawal status. If it shows "under review," email support@cb999.site or use live chat for a status update. The team provides transparent explanations — CB999 does not delay withdrawals without reason.

Yes — CB999 provides deposit limit controls directly in your account settings under Responsible Gaming. You can set a daily, weekly, or monthly PKR deposit cap. Reducing a limit takes effect immediately. Increasing a limit has a 48-hour delay to give you a window to reconsider. This is one of CB999's core responsible gaming tools and is available to every registered Pakistani player.

In-play betting on CB999 lets you place bets while a cricket match is actually in progress. Odds change delivery by delivery based on the current match state. Log in to CB999 during a live match, open the cricket section, and select any available in-play market. Act quickly — in-play odds are suspended briefly after each ball and updated before the next. CB999 also provides live match data and score updates so you can track the action while betting.

CB999 provides live cricket score updates and ball-by-ball match data directly on the platform. The Live Cricket Score section is available to all logged-in CB999 players. This keeps you fully informed while placing in-play bets without needing to switch between apps. Streaming availability varies by match — check the live section inside your CB999 account for what's currently available.

If a cricket match is abandoned without a result — due to rain, pitch conditions, or any other reason — CB999 voids all pre-match bets and returns stakes to your PKR balance. For in-play bets placed before an abandonment, the settlement depends on whether the market result had already been determined before the match was called off. Full details are in the CB999 Terms and Conditions.

The minimum cricket bet on CB999 is Rs 50. This low minimum means Pakistani players can enjoy live cricket betting even with a modest balance. There is no requirement to place large bets — CB999 is designed for players at all budget levels, from casual fans placing a small bet on a PSL match to serious bettors using multiple markets in an international series.

CB999 uses decimal odds. Your total return is calculated as: Stake × Odds = Total Return (which includes your original stake). For example, if you bet Rs 1,000 at odds of 2.50, your total return if the bet wins is Rs 2,500 — your profit is Rs 1,500. Winnings are credited to your CB999 balance immediately after the match result is confirmed and the market is settled.

Yes — CB999 supports accumulator (multi-bet) wagers on cricket. Select multiple match outcomes and combine them into a single bet slip. The combined odds multiply together, giving you the chance for a much larger return from a smaller stake. All selections in an accumulator must win for the bet to pay out. CB999 displays the combined odds and potential payout on the bet slip before you confirm.

Cash-out is available on selected CB999 cricket markets. When the option is available, you will see a "Cash Out" button on your open bets page during the match. The cash-out value is calculated in real time based on current in-play odds and may be more or less than your original stake depending on how the match is progressing. Not all markets offer cash-out — availability is shown on each market individually.

Absolutely. PSL (Pakistan Super League) is one of the most popular betting events on CB999. Every PSL match has a full range of pre-match and in-play markets — match winner, top scorer, player performance bets, over totals, and more. CB999 treats PSL as a flagship event and typically increases the range of available markets during PSL season. Live ball-by-ball data is available on CB999 during every PSL fixture.

Cricket bets are voided if the match is abandoned, if a player you bet on withdraws before the match begins (in player-specific markets), or if an error in the listed odds is identified and corrected. Voided bets return your stake to your CB999 balance in full. You receive a notification in your account when a bet is voided with the reason. If you believe a bet was voided incorrectly, contact support@cb999.site within 48 hours.

Andar Bahar is a traditional Indian card game widely played in Pakistan. A single card (the joker) is placed in the middle of the table. Players bet on whether a matching card will appear first on the Andar (left) side or the Bahar (right) side. The dealer draws cards alternately to each side until a match is found. CB999's live Andar Bahar tables use real cards dealt by real dealers — no algorithm, fully transparent, streamed live. Visit cb999.site/andar-bahar for full rules and how to play.

CB999's live casino tables have a range of minimum bet levels to suit different budgets. Entry-level tables typically start from Rs 100 per hand or round. Higher-stake tables are available for players who prefer larger bets with correspondingly larger potential returns. The bet range is displayed on each table before you join, so you can choose a table that matches your budget without any pressure to play above it.

CB999's live casino games use real physical cards and real dealers in a live-streamed environment — the same format as a physical casino. There are no random number generators involved in live dealer games; outcomes are determined by actual card dealing. Slots and other RNG-based games on CB999 use certified random number generation. CB999 does not manipulate outcomes — the platform's long-term reputation and player trust depend on delivering fair, transparent games.

Fishing games on CB999 are arcade-style casino games where players shoot at fish swimming across the screen, with each fish having a different point value. The more valuable the fish you hit, the higher your PKR payout. Fishing games are popular with Pakistani players who prefer a more active, skill-influenced game compared to traditional card tables. Different fishing game titles have different stake levels and special weapons. Visit cb999.site/fishing-games for more details.

Baccarat is a card game where you bet on whether the Player hand or the Banker hand will have a higher total (closest to 9), or whether the result will be a Tie. Cards 2–9 are face value, 10s and face cards are worth 0, and Aces are worth 1. CB999's live Baccarat tables stream in HD with professional dealers. The game is fast — rounds take under 60 seconds, making it one of the most popular live casino options. Visit cb999.site/baccarat for full rules.

Yes — all CB999 casino games, including live dealer tables, are fully playable on Pakistani mobile devices. The live casino streams are optimised for mobile data connections including 4G. Open CB999 in your mobile browser, log in, and the casino section is accessible directly. No special settings are required. For the smoothest live streaming experience, a stable Wi-Fi or 4G connection is recommended.

CB999 offers betting on major esports tournaments including CS2, Valorant, Dota 2, and League of Legends. Markets include match winner, map winner, first blood, and various in-game statistics. Esports betting on CB999 is popular with younger Pakistani players who follow competitive gaming. Visit cb999.site/esports-betting for current events and available markets.

Demo mode availability depends on the specific game. Some CB999 slots and casino games offer a practice mode where you can understand the rules without wagering real PKR. Live dealer games (Andar Bahar, Baccarat) do not offer demo mode as they involve real-time dealing with a live dealer — you can however observe ongoing tables before joining. Check individual game pages inside your CB999 account for demo availability.

Disconnections during live casino games on CB999 are usually due to internet connectivity issues on the player side — unstable mobile data or Wi-Fi. If you are disconnected mid-round, CB999's system records the state of the game at disconnection. If a bet was placed and the round completed while you were disconnected, the result is settled fairly based on the actual outcome and the credit/debit is applied to your CB999 balance. If you believe a disconnection caused an incorrect settlement, contact support@cb999.site within 24 hours.

A wagering requirement (also called a rollover requirement) means you need to bet a specified multiple of the bonus amount before the bonus or any associated winnings can be withdrawn as cash. For example, if you receive a Rs 1,000 bonus with a 10x wagering requirement, you need to place Rs 10,000 in total bets before the bonus converts to withdrawable funds. Wagering requirements and eligible games are detailed in the specific bonus terms for each CB999 promotion.

After logging in to CB999, your balance display shows both your real-money PKR balance and your bonus balance separately. The promotions section inside your account also shows any active bonuses, their current wagering progress, expiry date, and eligible games. Bonus funds and real-money funds are kept separate — you always know exactly how much of your balance is withdrawable cash versus bonus.

CB999 periodically runs referral programmes where existing players receive a bonus when a friend they referred registers and makes their first deposit. If a referral programme is active, the details are shown in the CB999 promotions section inside your account. Your friend must enter your referral code during registration for both parties to receive the benefit. Check the promotions tab after logging in for current availability.

A cashback bonus on CB999 returns a percentage of your net losses over a defined period (daily, weekly, or monthly) back to your CB999 account as bonus funds. For example, a 10% weekly cashback on net losses of Rs 5,000 would return Rs 500 to your account. Cashback bonuses are CB999's way of giving Pakistani players a safety net on losing periods — they don't eliminate losses but they soften the impact. Active cashback offers are shown in the promotions section.

Once a CB999 bonus has passed its expiry date, it is automatically removed from the account and cannot be reinstated. Bonus expiry dates are clearly shown in the promotions section — set a reminder to use the bonus before it expires if your schedule doesn't allow regular play. If you believe a bonus was removed in error before its expiry date, contact support@cb999.site within 48 hours with your account details.

No — bonus funds must complete the applicable wagering requirement before they become withdrawable. You can withdraw your real-money PKR balance at any time regardless of bonus status. If you have an active bonus and want to withdraw before completing the wagering requirement, the bonus and any bonus-derived winnings will be forfeited — only your original real-money balance will be processed as a withdrawal.

Yes — CB999 has a VIP and loyalty programme for regularly active players. Benefits include increased cashback percentages, exclusive reload bonuses, faster withdrawal processing, and dedicated account management. VIP tier eligibility is based on activity level over time — CB999 does not require players to spend beyond their budget to access VIP perks. Details of the current VIP programme are shown inside the promotions section of your account.

The most common reasons are: the deposit was below the minimum qualifying amount for the bonus, the bonus had already been claimed or expired, or the account is flagged as a duplicate. If you made a qualifying first deposit and the welcome bonus has not appeared in your account within 15 minutes, contact CB999 live chat or support@cb999.site with your deposit reference number. The team investigates and resolves bonus crediting issues same-day.

Yes — CB999 bonuses are available to all verified Pakistani players regardless of which city or province they're in. Whether you're in Lahore, Karachi, Islamabad, Peshawar, Quetta, or anywhere else in Pakistan, the same promotions apply to your CB999 account. Bonus terms are the same for all players — CB999 does not vary offers by location within Pakistan.

CB999 provides a full set of responsible gaming tools directly in every player's account settings: deposit limits (daily/weekly/monthly), loss limits, session time reminders, cool-off periods (24 hours to 30 days), and self-exclusion (minimum 6 months). CB999 also monitors account activity for patterns that may indicate problem gambling and may reach out proactively. All responsible gaming tools activate instantly for restrictions and cannot be reversed during the active period. Visit cb999.site/responsible-gaming for full details.

Contact CB999 live chat or support@cb999.site immediately. The team will review your recent login activity, freeze the account if necessary to prevent further access, and help you reset your password and secure the account. Do not delay — report any suspected unauthorised access as quickly as possible. CB999 investigates all reports and will reverse any transactions that can be attributed to unauthorised access where evidence supports this.

Log in to CB999, go to Account Settings, and select the Responsible Gaming section. Choose Self-Exclusion and select the exclusion period (minimum 6 months). The exclusion activates instantly. Your account is deactivated, no deposits or bets are possible, and your remaining verified PKR balance is returned to your registered payment method. You cannot reverse self-exclusion during the active period. If you cannot log in to activate it yourself, contact support@cb999.site and the team will activate it immediately on your behalf.

Never. CB999 support staff will never ask for your password under any circumstances — not via live chat, not via email, not via phone or WhatsApp. If anyone claiming to represent CB999 asks for your password, it is a scam. Report it to support@cb999.site immediately. CB999 only verifies identity through registered mobile number, CNIC confirmation, or account-specific information — never passwords.

Always log out of CB999 fully when using a shared phone or computer. Do not save your password in the browser on a shared device. Do not tick "Keep me signed in" on shared devices. CB999 does have session timeout for inactive sessions but this is not a substitute for manually logging out. If you realise you left an account open on someone else's device, change your password immediately from your own device and contact CB999 support to review recent activity.

CB999 does not sell or share your personal data with third-party marketing companies. Data may be shared with licensed payment processors for transaction processing and with regulatory bodies where required by law. Your full data rights and how CB999 uses your information are detailed in the Privacy Policy. You have the right to request a copy of your data or request deletion — contact support@cb999.site for data-related requests.

Family members or close friends can contact support@cb999.site to raise a responsible gaming concern about a CB999 player. CB999 treats all such contacts with full confidentiality. Due to privacy rules, CB999 cannot share account details with third parties, but can flag the account for review and take protective action where there is evidence of genuine harm. CB999 investigates these concerns seriously and responds the same day.

After logging in to CB999, go to Account Settings and select Responsible Gaming. All available tools — deposit limits, loss limits, session time reminders, cool-off periods, and self-exclusion — are listed there. You can activate any tool without contacting support. If you prefer the support team to activate a tool on your behalf, contact live chat or email support@cb999.site at any time and the team acts immediately. See cb999.site/responsible-gaming for a complete guide.